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EDMO online event: Information Governance and Institutional Trust in Digital Societies: Lessons Learned, Unlearned, and Emerging Best Practices

EDMO online event: Information Governance and Institutional Trust in Digital Societies: Lessons Learned, Unlearned, and Emerging Best Practices

Wednesday 26 April 2023, 15.00 – 17.00 CET (online)

The European Digital Media Observatory (EDMO) is pleased to announce its event: Information Governance and Institutional Trust in Digital Societies: Lessons Learned, Unlearned, and Emerging Best Practices.

Managing the complex informational flows of digital societies is a key challenge in today’s world. The task of content moderation and the fight against potentially harmful disinformation fall to many organisations, public and private, for-profit and non-profit, large and small.

Their success depends in no small measure on their reputation, the ability to present themselves before their audiences, clients, and public opinion at large as trustworthy, fair, and responsible. Conversely, severe, generalised trust deficits have plagued the global public in recent years, undermining the credibility of many traditional institutions and fueling major political crises. The issue of trust in informational governance is both crucial and fraught. In the face of this information environment, it may be helpful to proceed empirically: what can be learned from localised cases of organisational trust-building and trust retention (or, vice versa, of trust squandering and pervasive suspicion) in the handling of information?

The event will showcase a series of significant case studies worldwide, to be followed by general discussion, with a view to identifying new paradigms of practical solutions for contemporary information governance.

Meet your speakers

Chris Beall
Chris Beall
Matteo Giglioli
Lisa Ginsborg
Paula Gori
Kalypso Nicolaidis
Rasmus Nielsen
Rasmus Nielsen

Chris Beall is a senior fellow at the Carnegie Endowment for International Peace where he leads a multi-stakeholder crisis response network bringing together civil society, government, and industry partners working to protect the integrity of Ukraine’s information environment. Previously, Chris created and led the Global Platform Governance Network at the Centre for International Governance Innovation. Prior, Chris held leadership positions in the Government of Canada, including as the founding director of the Digital Citizen Initiative.

Matteo Giglioli is a political scientist, with a focus on tech policy. His research explores issues of legitimacy, trust, privacy, surveillance, and institutional reputation in digital societies. He received his PhD from Princeton, and has held research and teaching positions at UC Berkeley, NYU, Columbia, Sciences Po Paris, Johns Hopkins SAIS Europe, and, most recently, at the University of Bologna. He has also worked for the Italian Foreign Ministry in Rome.

Lisa Ginsborg works at the EUI School of Transnational Governance on EDMO and is a Lecturer in International Human Rights at NYU Florence. She has worked in a number of research and teaching positions, including at University College Dublin, the EUI-based Centre for Media Pluralism and Media Freedom and at the European Inter-University Centre for Human Rights and Democratisation (EIUC). She previously worked at UN OHCHR and in the legal department of the International Secretariat of Amnesty International.

Paula Gori is the Secretary-General and Coordinator of EDMO. She joined the School of Transnational Governance at the European University Institute in 2017 where she is a member of the management team. Prior she was the Coordinator of the Florence School of Regulation – Communications and Media, which offers training, policy and research activities on electronic communications regulation and competition and she collaborated with the Centre for Media Pluralism and Media Freedom, which she coordinated during the initial set-up phase back in 2012. She was for several years the Scientific Coordinator of the Annual Conference on Postal and Delivery Economics and she is one of the authors of the report for the European Commission on European Union competences in respect of media pluralism and media freedom. Paula has a legal background and is a qualified civil mediator.

Kalypso Nicolaïdis is Chair in International Affairs at the School of Transnational Governance, EUI and Emeritus professor at Oxford University. She chairs the Programmes on Transnational Democracy and Global Peace Tech, and the EUI research cluster on Transnational democracy in the 21st century. He last books: A Citizen’s Guide to the Rule of Law – Why We Need to Fight for the Most Precious Human Inventions of All Time and Exodus, Reckoning, Sacrifice: Three Meanings of Brexit. Website:

Rasmus Kleis Nielsen is Director of the Reuters Institute for the Study of Journalism and Professor of Political Communication at the University of Oxford. His work focuses on changes in the news media, on political communication, and the role of digital technologies in both. He has done extensive research on journalism, American politics, and various forms of activism, and a significant amount of comparative work in Western Europe and beyond.

Registration will be open until 24 April 2023 at 10h00 CET.