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Between February 2024 and July 2026, Croatia moved from a temporary institutional solution to a more functional, albeit still incomplete, system for implementing the Digital Services Act. HAKOM was appointed as the Digital Services Coordinator in February 2024, but the comprehensive national implementing law only entered into force on 17 April 2025. This law finally clearly allocated competences between HAKOM and seven groups of national authorities responsible for injunctions against illegal content and information orders (Government of the Republic of Croatia, 2024; Croatian Parliament, 2025). The implementing law required HAKOM to adopt regulations for the certification of out-of-court dispute resolution bodies and for the status of trusted reporting entities within three months of the entry into force of the Act. This deadline expired in July 2025; the regulation on trusted reporting entities was only adopted in May 2026, while the regulation on out-of-court dispute resolution had not yet been adopted at the time of writing this report.
